Project Description

Using Intacct, Virtual Hold achieved payback in eight months, with an annual ROI of 158%.

Virtual Hold Technology develops virtual queuing solutions for Fortune 100 clients. The company needed a financial management application that could:

Give employees visibility into account and order information for better customer service.
Provide access to financial information to remote and traveling employees.
Easily integrate with Salesforce CRM for real-time visibility into invoice and payment status.


Since moving to Intacct, Virtual Hold Technology now has much greater visibility into financial and account information. With on-demand reporting and automated processes, Virtual Hold Technology realized a 158% return on investment in eight months. Using Intacct has helped the company:

Reduce payroll error and account inquiry time.
Increase management productivity with advanced reporting and dashboards.
Automate expense entry, eliminate the margin for error, and avoid hiring additional staff

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